Pricing

Straightforward per-agent pricing

No per-feature add-ons, no session credits to track. Start free, upgrade when your team needs to.

Save up to 20% billed annually

Free

/agent/month

 

For a small team getting started with structured support.

  • 1 agent seat
  • Up to 100 tickets/month
  • 500 MB attachment storage
  • Shared email & customer portal
  • Knowledge base
Get started free

Growth

/agent/month

 

For a small support team that's outgrown one agent.

  • Up to 5 agent seats
  • Up to 2,000 tickets/month
  • 5 GB attachment storage
  • SLA policies & automation rules
  • WhatsApp channel
Start free trial

Enterprise

/agent/month

 

For larger organisations with dedicated infrastructure needs.

  • Unlimited agent seats
  • Unlimited tickets
  • 100 GB+ attachment storage
  • Dedicated database
  • Full white-label branding
Talk to sales

All paid plans include a 14-day free trial. Prices shown per agent, billed as selected above.

How to pay

Online payment gateway isn't available yet — for now, paid plans are activated via manual bank transfer. Send us your payment reference at contact@digitaldreamssystems.in and we'll activate your plan.

Bank transfer (NEFT/RTGS/IMPS)

Account name on both accounts: Digital Dreams Systems

Kotak Mahindra Bank Ltd.

A/C No. 9956640649

Branch: K P Kakkar Road, Prayagraj

IFSC: KKBK0005076

Punjab National Bank

A/C No. 52021131001561

Branch: Meerapur, Prayagraj

IFSC: PUNB0520210

UPI

Scan with any UPI app (GPay, PhonePe, Paytm, your bank's app, etc.) or pay directly on mobile.

DigiDreams@Kotak

Pay via UPI app

On mobile, the button above opens your UPI app directly. On desktop, scan the QR code or add the UPI ID manually.

Pricing questions

Is the Free plan really free?

Yes — one agent seat, up to 100 tickets a month, and 500 MB of attachment storage, for as long as you'd like to use it. No credit card required.

Can I switch plans later?

Yes, upgrade or downgrade at any time — changes take effect at the start of your next billing cycle.

Do you offer annual discounts?

Yes — paying annually saves you up to 20% compared to paying monthly, shown automatically above when you switch billing periods.

Which currencies can I pay in?

Pricing is available in INR and USD. Get in touch if you need another currency.

How do I actually pay right now?

Online payment isn't set up yet — pay via bank transfer or UPI (details above) and email us your reference so we can activate your plan. Card/online payment is on the way.

Not sure which plan fits?

Tell us about your team and we'll recommend one.

Talk to us